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Returns & Exchanges
At rhode, we want you to love your skin and your routine. If you are not completely satisfied with your purchase, we offer a 30-day return window for most products in their original packaging.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Follow the prompts to select the items you are returning and download your prepaid shipping label.
3
Pack and Ship
Securely pack your items in the original box if possible, attach the shipping label, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing