Frequently Asked Questions
Everything you need to know about your rhode routine.
What is the rhode philosophy on skincare?
We believe in intentional skincare. Our products are formulated to be effective, high-performance essentials that nourish your skin barrier while leaving a glazed, dewy finish.
Are rhode products vegan and cruelty-free?
Yes, all rhode products are certified cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulas.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
Due to the nature of our products, we are unable to accept returns or exchanges. However, if your order arrives damaged or incorrect, please reach out to our support team within 14 days.
Is rhode skincare safe for sensitive skin?
Our formulas are developed with dermatologists and are designed to be gentle. However, we always recommend patch testing new products or consulting with your physician if you have specific skin concerns.
Do you ship internationally?
Currently, we ship to the United States, Canada, the UK, and select European countries. We are working hard to bring rhode to more locations around the world soon.